Privacy Policy
Effective January 1, 2026
Complete San Leandro Concrete, concretesanleandro.com, hi@concretesanleandro.com
What this policy covers
This policy explains what information Complete San Leandro Concrete collects when you visit this website, call us or ask for an estimate, how we use it and what you can ask us to do with it. It applies to every page on this site, from the home page to our service and city pages.
We're a concrete contractor in San Leandro, CA, and we collect information so we can answer your questions, come out to look at your driveway, patio or slab, and do the work. We don't sell it. You can read more about who we are on our About page.
Information you give us
When you fill out our contact form, call (510) 766-7334 or email us, we collect what you choose to share. That usually includes your name, phone number, email address, the address of the property and a description of the job, such as cracks in a driveway or a patio you'd like poured.
If you send photos of the area, we keep them with your request so our crew knows what to expect before the visit. Please leave out anything we don't need, such as payment card numbers, in the form or by email.
Information collected automatically, including cookies
Like most websites, this site may collect basic technical information when you visit, such as your browser type, device, general location based on your IP address, the pages you view and how you arrived here. We may use analytics tools to see this in summary form, so we can tell which pages help people and which need work.
Cookies are small files your browser stores so a site can remember a visit or count traffic. We use them for the site to work and for analytics, not to build a profile of you. You can block or delete cookies in your browser settings, and the site will still let you read every page and contact us.
How we use your information
We use it to:
Reply to your call, form or email and set up your free in-person estimate.
Plan, schedule and complete the work, and follow up on it afterward, including under our satisfaction guarantee.
Keep the business and tax records the law requires.
Understand how the website is used so we can improve it.
We won't add you to a marketing list you didn't ask to join, and we don't sell or rent your information to anyone.
Who we share it with
We share information only with the people and services that help us run the business. That includes our contact form provider, which receives what you type into the form, our website host and analytics provider, and suppliers or subcontractors who need a job address or details to do their part.
We may also share information when the law requires it, such as for a permit, an inspection or a legal request, or to protect our rights and safety and yours.
How long we keep it
We keep estimate requests and job records as long as we need them to finish the work, stand behind it and meet our record-keeping duties. If you asked for an estimate and we didn't end up working together, we don't hold on to your details any longer than we need them.
Analytics data is kept in summary form and isn't used to identify you.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. Some laws, including California's, give residents specific rights over their personal information, and we'll honor requests that apply to you.
We may need to confirm who you are before acting on a request, and we may keep records the law requires us to keep. We won't treat you any differently for asking.
Children's privacy
This site is meant for homeowners and property owners, and we don't knowingly collect information from children under 13. If you believe a child has sent us information, let us know and we'll delete it.
Security
We take reasonable steps to protect what you share with us, and we limit who on our team can see it. No website or email system is completely secure, so please don't send sensitive financial details through the form.
Changes to this policy
If we change how we handle information, we'll update this page. The version posted here is the one that applies.
How to raise a privacy question or concern
If you have a question, a request or a concern about your information, reach Complete San Leandro Concrete through our Contact page or call (510) 766-7334. We respond within 1 business day and will tell you what we're doing about your request.